No Returns. Exchanges Only.

To qualify for an exchange, please submit photos of your damaged products to our email at mixedmetals@gmail.com. As occasional shipping errors may occur, visual evidence is crucial for assessing the issue. All sales are final, and exchanges are the only option available.

Ensure you have the receipt or proof of purchase on hand when initiating the exchange process. Contact us at mixedmetals@gmail.com to commence the exchange. If your request is approved, we will dispatch a replacement for you. Feel free to reach out to us at the same email address for any exchange-related inquiries.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, We cannot accept exchanges on sale items or gift cards.